Your fax machine is costing you millions
CoOrdio Capture transforms every inbound fax, email attachment, and scanned document into structured, actionable data in under 60 seconds — automatically classified, extracted, and routed to the right workflow without a single staff member touching it.
Trusted by leading healthcare organizations
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"We deal with 55,000 pages of fax per month. Being comfortable with referral-based organizations like ours, that's really what stuck with me about OpenBots, and of course the platform itself. It makes the human component even easier."
Roger Han
Chief Transformation Officer, KMH Cardiology
20+ hrs
Staff hours saved weekly
< 60 sec
End-to-end processing time
99.5%
Classification accuracy
0
Manual indexing steps
The Problem
Healthcare still runs on fax — your staff shouldn't have to
Despite all the advances in healthcare technology, 75% of all medical communication still arrives as unstructured fax. Every page needs to be received, printed, sorted, read, re-keyed, and filed — consuming thousands of staff hours per year and creating critical delays in patient care.
Staff spending hours each day sorting and manually indexing fax queues
Documents misfiled or routed to the wrong team, delaying care and authorizations
Referral packets arriving incomplete with no automated follow-up
Prior auth requests sitting in a fax stack while patients wait for approvals
No visibility into inbound document volumes, types, or processing status
Without CoOrdio Capture
With CoOrdio Capture
Inside the Platform
See CoOrdio Capture in action
Built-in intake account configuration for IMAP email and SFTP connections — including Microsoft 365 via Graph API — with scheduled polling and SSL support.
What Capture Handles
Every document type your mailroom receives
Capabilities
Everything your mailroom needs to run itself
CoOrdio Capture eliminates every manual step between document receipt and actionable workflow — so your staff can focus on patients, not paper.
AI Document Classification
Every incoming fax, image, or document is automatically classified — referrals, prior auth requests, EOBs, lab results, clinical notes — with no human sorting required.
Classification accuracy
Intelligent Data Extraction
Capture reads and extracts key fields — patient name, DOB, NPI, diagnosis codes, authorization numbers — and maps them directly to your EHR or PM system without manual entry.
Time to structured data
Automated Routing & Workflow
Once classified and extracted, documents are automatically routed to the right worklist, team, or workflow — referral docs to referral management, auth requests to prior auth, and so on.
Routed without manual triage
Multi-Channel Document Intake
Accept inbound documents from fax lines, email inboxes, secure messaging platforms, and scanned physical mail — all processed through a single unified pipeline.
Intake channels supported
HIPAA-Compliant Audit Trail
Every document received, classified, and routed is logged with a full tamper-proof audit trail. Meet HIPAA requirements and gain complete visibility into your mailroom operations.
Audit trail coverage
EHR & PM Integration
Native integrations with Epic, Athenahealth, eClinicalWorks, Meditech, and 40+ other systems via FHIR API or Surface Automation — no custom development needed.
EHR integrations
How CoOrdio Capture works
From fax line to structured workflow in under 60 seconds.
Receive
CoOrdio Capture ingests documents from every channel — fax lines, email, secure portals, and scanned physical mail — into a unified document queue.
Classify
The AI model instantly identifies the document type from hundreds of categories: referral, auth request, EOB, lab, clinical note, demographics update, and more.
Extract
Key fields are extracted and validated automatically — patient identifiers, payer details, authorization numbers, diagnosis codes — and mapped to your EHR fields.
Route & Act
The document lands in the right workflow instantly. Staff receive it fully indexed and actionable — no printing, no sorting, no re-keying.
See CoOrdio Capture in action
Schedule a 30-minute demo and watch live as unstructured faxes become structured, routed, actionable data in real time.
Capture FAQ
CoOrdio Capture: common questions
- What is CoOrdio Capture?
- CoOrdio Capture is an AI document-processing tool that turns every inbound fax, email attachment, and scanned document into structured, actionable data in under 60 seconds — automatically classifying, extracting, and routing each document without manual sorting.
- How does CoOrdio Capture handle inbound faxes?
- Capture automatically classifies every incoming fax, image, or document — referrals, prior auth requests, EOBs, lab results, clinical notes — and extracts key fields such as patient name, DOB, NPI, diagnosis codes, and authorization numbers, then routes them to the right worklist.
- How accurate and fast is CoOrdio Capture?
- Capture classifies documents with 99.5% accuracy and completes end-to-end processing in under 60 seconds, with zero manual indexing steps.
- How much staff time does CoOrdio Capture save?
- Provider organizations using Capture save 20+ staff hours per week that would otherwise be spent sorting and indexing documents by hand.
- Why does fax automation matter in healthcare?
- An estimated 75% of all medical communication still arrives as unstructured fax, which makes manual document handling one of the largest hidden costs in provider operations — exactly the workload Capture automates.
- Which systems does CoOrdio Capture integrate with?
- Capture integrates natively with Epic, Athenahealth, eClinicalWorks, Meditech, and 40+ other EHR and practice management systems, and includes a HIPAA-compliant, tamper-proof audit trail.