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Prior Authorization Automation

Stop letting prior auth delay patient care

CoOrdio Confirm automates the entire prior authorization lifecycle — from submission generation to approval tracking to appeal management — so your clinical and administrative teams can focus on patients, not payer portals.

Trusted by leading healthcare organizations

Mountain Park Health Center
KMH Cardiology Centres
Borland Groover
Schweiger Dermatology Group
Burrell Behavioral Health
Preferred Family Healthcare
Compass Health Center
ARS Treatment Centers
Brightli
InfuSystem
Valley Oaks Health
Landmark Hospitals
Centerstone
Chapters Health System
Neighborhood Health
Family & Children's Services

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PP

"OpenBots has been an exceptional partner in automating and optimizing our revenue cycle operations. Their team understands healthcare workflows, collaborates closely with our operational leaders, and has helped us support significant volume growth while improving AR performance and operational efficiency. We view them as a long-term innovation partner as we continue expanding automation and AI across our organization."

Priya Patel

SVP of Revenue Cycle

67%

Reduction in auth delays

< 2 min

Submission generation time

94%

First-pass approval rate

40+

Payer portals automated

The Problem

Prior auth is a full-time job — for your entire clinical team

The average prior authorization takes 14.9 staff hours to complete — and 94% of physicians say auth delays adversely impact patient care. Manual submission, portal-hopping, and phone hold times consume resources that should be spent on patients.

Clinicians spending hours on hold with payers instead of seeing patients

Auth requests submitted incomplete, causing denials and re-work cycles

No visibility into which open auths are approved, pending, or denied

Appeals written manually from scratch — often too late to matter

Auth expirations missed because no one is tracking renewal dates

Without CoOrdio Confirm

SubmissionManual, 14.9 hrs avg
Status trackingStaff checking portals
Denial appealsDays to write manually
First-pass approval~72%
Auth expiration trackingSpreadsheets / none

With CoOrdio Confirm

Submission< 2 minutes, automated
Status trackingReal-time, automated
Denial appealsAuto-generated in hours
First-pass approval94%
Auth expiration trackingAutomated alerts

Inside the Platform

See CoOrdio Confirm in action

CoOrdio Confirm — Authorization View

Full prior authorization record view with PA summary, patient info, risk score, and complete lifecycle tracking in one place.

CoOrdio Confirm — PA Form Library

Library of 22+ standard and payer-specific PA forms — automatically selected based on payer, specialty, and service type.

CoOrdio Confirm — Flow Designer

Visual workflow builder for PA automation — create branching logic with triggers, AI agents, conditions, and payer portal actions.

CoOrdio Confirm — Risk Score Configuration

Configure AI approval likelihood scoring — weight factors like payer history, documentation completeness, and medical necessity strength.

Capabilities

Complete automation from request to resolution

CoOrdio Confirm handles every step of the prior authorization lifecycle so your team doesn't have to.

Automated Submission Generation

Confirm reads clinical notes and structured EHR data to automatically generate complete, accurate prior authorization requests — including supporting clinical documentation — in under 2 minutes.

< 2 min

From request to submission

Real-Time Status Tracking

AI agents continuously monitor payer portals and clearinghouse responses, providing live status updates on every open authorization request without staff manually checking portals.

24/7

Automated status monitoring

Approval Likelihood Scoring

Our AI predicts approval probability for each request based on payer history, clinical criteria, and diagnosis patterns — helping your team prioritize appeals and flag high-risk submissions before they're denied.

91%

Prediction accuracy

Intelligent Appeals Automation

When a denial arrives, Confirm automatically generates the appeal with supporting documentation, clinical rationale, and payer-specific language — cutting appeal turnaround from days to hours.

Faster appeal turnaround

Clinical Criteria Matching

Confirm maps each request against payer-specific clinical criteria (InterQual, MCG, payer proprietary) and flags gaps before submission — reducing denials from incomplete clinical documentation.

60%

Fewer documentation denials

EHR & PM Integration

Native bidirectional integration with Epic, Athenahealth, eClinicalWorks, Meditech, and 40+ systems. Authorization results flow automatically back to the patient record and scheduling workflow.

40+

EHR integrations

How CoOrdio Confirm works

From order to authorization in a fraction of the time.

1

Detect & Initiate

Confirm monitors your scheduling and order workflows and automatically identifies procedures, medications, or referrals requiring prior authorization — before orders are placed.

2

Generate & Submit

Clinical documentation is assembled automatically from EHR data. The completed auth request is submitted to the payer portal or clearinghouse in under 2 minutes.

3

Monitor & Update

AI agents track every open request across all payers in real time. Status changes update automatically in your EHR — no manual portal checking required.

4

Appeal if Denied

Denials trigger automated appeal generation with clinical rationale and supporting documentation, routed for clinician sign-off before submission.

See CoOrdio Confirm in action

Schedule a 30-minute demo and see prior auth go from 14 hours to 2 minutes — live.

Confirm FAQ

CoOrdio Confirm: common questions

What is CoOrdio Confirm?
CoOrdio Confirm is an AI tool that automates the entire prior authorization lifecycle — generating submissions, tracking status, scoring approval likelihood, and managing appeals — so prior auth no longer delays patient care.
How long does prior authorization take with CoOrdio Confirm?
Confirm generates a complete, accurate prior authorization request in under 2 minutes by reading clinical notes and structured EHR data, compared with the 14.9 staff hours an average manual prior auth takes.
Does CoOrdio Confirm reduce prior auth delays?
Yes. Confirm reduces authorization delays by 67% and achieves a 94% first-pass approval rate through automated submission and clinical-criteria matching.
How does CoOrdio Confirm predict approvals?
Confirm scores approval probability for each request based on payer history, clinical criteria, and diagnosis patterns, with 91% prediction accuracy, and flags documentation gaps before submission.
Can CoOrdio Confirm handle appeals?
Yes. When a request is denied, Confirm automatically generates an appeal with supporting documentation, clinical rationale, and payer-specific language — delivering 3x faster appeal turnaround and 60% fewer documentation denials.
Which EHRs does CoOrdio Confirm integrate with?
Confirm offers native bidirectional integration with Epic, Athenahealth, eClinicalWorks, Meditech, and 40+ systems, and monitors 40+ payer portals for status updates.